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Ricochet Privacy Policy

Last updated: 1 July 2026

Ricochet is a product of RICOCHET, LLC, a Washington-based company. This privacy policy explains how we use the personal data we collect from you when you use ricochet.rs and when you create an account to purchase or manage a license for the Ricochet product.

Topics

What data do we collect?

ricochet.rs does not collect any personal data.

When you create an account to purchase or manage a license for the Ricochet product, we collect:

  • Your name and email address.

Your billing information, including your company name, billing address, tax or VAT identification number, and payment details, is collected and processed by Paddle, our merchant of record.

How do we collect your data?

You directly provide us with the data we collect. We collect data when you:

  • Register for an account or purchase a license for the Ricochet product.
  • Use or view our websites via cookies.

We do not currently receive your data indirectly from any other source.

How will we use your data?

We use your data so that we can:

  • Create and manage your account and generate your license for the Ricochet product.
  • Communicate with you about your account, subscription, and license.

Your payment is handled by Paddle, our merchant of record. We do not sell your data or share it with any other company.

How do we store your data?

We store your data on servers located in Germany, operated by Hetzner.

We keep your account data for as long as necessary to maintain a historical record of your license and account relationship with us. If you request that we delete your data, we will do so within 30 days, unless we are required to retain it longer to comply with a legal obligation.

Marketing

We do not currently collect or use your data for marketing purposes.

What are your data protection rights?

Ricochet would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access. You have the right to request Ricochet for copies of your personal data.

The right to rectification. You have the right to request that Ricochet correct any information you believe is inaccurate. You also have the right to request Ricochet to complete information you believe is incomplete.

The right to erasure. You have the right to request that Ricochet erase your personal data, under certain conditions.

The right to restrict processing. You have the right to request that Ricochet restrict the processing of your personal data, under certain conditions.

The right to object to processing. You have the right to object to Ricochet’s processing of your personal data, under certain conditions.

The right to data portability. You have the right to request that Ricochet transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

  • Email us at: contact@ricochet.rs
  • Or write to us at: RICOCHET, LLC, 522 W Riverside Ave, Ste N, Spokane, WA 99201, United States

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

We only use strictly necessary cookies, to:

  • Keep you signed in.
  • Remember your previously selected display preference.

We do not use cookies for advertising or analytics.

What types of cookies do we use?

Our websites use only first-party, strictly necessary cookies:

  • Functionality. Used to remember your previously selected display preference.
  • Session. We may use a cookie to keep you signed in to your account.

How to manage your cookies

You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our websites contain links to other websites. Our privacy policy applies only to our own websites, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Ricochet keeps its privacy policy under regular review and places any updates on this page. This privacy policy was last updated on 1 July 2026.

How to contact us

If you have any questions about Ricochet’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

  • Email us at: contact@ricochet.rs
  • Or write to us at: RICOCHET, LLC, 522 W Riverside Ave, Ste N, Spokane, WA 99201, United States

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Ricochet has not addressed your concern in a satisfactory manner, if you are located in the EU, EEA, or UK, you may contact the data protection authority in your country of residence.